Who we are

Our website address is: https://thecastleinsurancegroup.com.

At Castle Insurance, we are committed to protecting your privacy as a visitor to
this Web site and as our customer. To our visitors and to our customers, we offer this

Castle Insurance is the owner of the information, which is collected on this Web site. We
will not sell, disseminate, disclose, trade, transmit, transfer, share, lease or rent any
personally identifiable information to any third party not specifically authorized by you to
receive your information except as we have disclosed to you in this Privacy Policy.

Information Collection
We will ask you to provide your personal information to us when you enroll for coverage
and when you purchase an insurance policy from us. We will also ask you to provide
your personal information to us when you send e-mail to us from this Web site. When
you enroll for an insurance policy at Castle Insurance, we will ask you to provide your
name, home address, mailing address, telephone number and e-mail address. This
information will be provided to the insurance company when you purchase an insurance
policy so they can establish you as a policyholder. We will maintain a record of your
information at the offices of Castle Insurance so we can provide you with policyholder
service. The employees of Castle Insurance are each required to sign and acknowledge a
Confidentiality And Nondisclosure Agreement. Each employee has been instructed on
maintaining the privacy of each customer and the importance of protecting the customer’s
personal information.

When you purchase an insurance policy from Castle Insurance, you will pay the
premiums with your credit card or personal check. If you use your credit card to pay the
premium, your credit card information is deleted from our records after your purchase has
been authorized. A transaction number will be provided to you on your Binder Of
Insurance. You may use this transaction number as a reference to the credit card
purchase. We do not keep a record of your credit card information. If you pay the
premium using your personal check, we will keep a copy of your check in your file.
When you send us e-mail from this Web site, you will provide us with certain personally
identifiable information including your e-mail address.

A cookie is a piece of data that is stored on a visitor’s hard drive while they are visiting
this Web site. We may utilize a short-lived form of cookie when you visit this site. At
Castle Insurance a cookie is only used to identify one unique visitor from another visitor
during a particular session. A session is the period of active site-use while that unique
visitor is linked to our server. We may use cookie technology during a session as a tool to
carry forward your input information during the enrollment process. This enables the
visitor to input their information once and have the information appear later during the
enrollment process. No personally identifiable information is stored on the cookie. The
cookie expires and is deleted from the visitor’s computer as soon as they close their
browser or if they are not actively browsing our Web site for more than 20 minutes.
Should a previous visitor to our Web site return for a new session, they will be issued a
new cookie and in no way will they be recognized as a visitor from a previous visit or

Third Party Links
This Web site may contain links to third party Web sites that are not controlled by Castle
Insurance. These third party links are made available to you as a convenience and you
agree to use these links at your own risk. Please be aware that Castle Insurance is not
responsible for the content of third party Web sites that are linked to Castle Insurance nor
are we responsible for the privacy policy or practices of third party Web sites linked to
Castle Insurance. Our Privacy Policy only applies to information we collect from you
while you are at and while you are actively in a session with Castle Insurance. If you
should link to a third party Web site from Castle Insurance, we strongly encourage you to
review and become familiar with that Web site’s privacy policy.

Changes In Our Privacy Policy
We reserve the right to change this Privacy Policy without providing you with advance
notice of our intent to make the changes.

If you have any questions about our privacy policy, please feel free to contact us at: [email protected]

Needless to say, you should use the above information only as a guideline in developing
your own web site privacy statement. If your privacy policies differ from the above, then
your privacy statement should reflect those differences. As usual, you are best advised to
run your completed privacy statement by a qualified attorney to ensure compliance with
any state or federal legal requirements


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.